Refund/Return Policy

In the unlikely event that you receive a damaged product, we are happy to facilitate refunds. However, we are only able to to process a refund if the product is damaged during shipping.

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To request a return/refund, please contact us within 7 days of receiving the product and provide us with photos of the damaged.

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Once we receive the photos, we will inspect it to ensure that it is indeed damaged.  We will issue a full refund for the cost of the product or send you a replacement product at no additional cost.

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Please note that we are unable to offer refunds for any reason other than damage. 

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Thank you for your understanding and we hope to continue to provide you with high-quality honey products in the future.